Terms and Conditions
This translation is provided for convenience only. In case of deviations, the German version applies. Legal review recommended before relying on this text.
Terms and Conditions for Users
1. Provider and Scope
These Terms and Conditions apply to the use of the VEHI platform by private users.
The provider of the platform is:
VEHI Digital UG (limited liability) Am Pichelssee 58 13595 Berlin E-Mail: info@vehi.de
2. Role of VEHI
VEHI operates an online platform where users can find, compare, save offers from partners, and submit inquiries to partners.
VEHI is not the provider of the displayed services or products. A contract for a vehicle, financing, leasing offer, subscription, driving school, transport service, or any other service is solely established between the user and the respective partner.
VEHI will not be a contractual party to this main contract.
3. User Account
Users can create an account to utilize functions of the platform, in particular:
Save offers,
Submit inquiries,
Manage their own inquiries,
View feedback received, if applicable.
The user is obliged to provide truthful information and to treat access data confidentially.
4. Offers on the Platform
The offers displayed on VEHI originate in whole or in part from partners, data suppliers, or import sources.
VEHI strives for correct representation but does not guarantee that information about prices, availability, features, conditions, or services is always complete, correct, or current.
The information from the respective partner is decisive.
Depending on the type of offer, VEHI may redirect you to the internal detail page (“View”), a contact form, an external partner website, or an external affiliate link. External offers are subject to the terms of the respective provider; VEHI is not the contracting party for these services.
5. Inquiries to Partners
Users can submit inquiries to partners via VEHI.
In doing so, the information provided by the user will be transmitted to the selected partner so that they can process the inquiry and make contact.
The partner is solely responsible for processing the inquiry, providing advice, making the offer, and concluding a potential contract.
VEHI may technically consolidate inquiries or limit duplicate inquiries if this is necessary for the functionality of the platform, to prevent abuse, or to ensure accurate allocation of inquiries.
6. No Claim to Contract Conclusion
The use of the platform does not establish any claim to enter into a contract with a partner.
Partners can accept, decline, or request further information regarding inquiries.
7. Communication with Partners
After submitting an inquiry, the partner may contact the user, for example, via email to the address provided in the user account or in the inquiry.
VEHI is not responsible for the content, timing, and execution of further communication by the partner.
8. User Obligations
Users may not use the platform abusively.
The following are particularly prohibited:
False or foreign contact details,
Automated mass inquiries,
Manipulation of clicks, inquiries, or ratings,
Illegal content,
Technical attacks on the platform.
9. Availability
VEHI strives for reliable provision of the platform. Continuous, error-free, or uninterrupted availability is not guaranteed.
9a. Information on Vehicles, Driving Schools, Transport Services, and Guide Content
Information on vehicles (leasing, purchase, subscription), driving schools, transport services, and medical transport is for informational and comparison purposes. VEHI does not guarantee availability, prices, or contract conclusion. Driving school information does not replace binding advice; VEHI does not guarantee success in obtaining a driver's license. Information on transport and medical transport services does not constitute medical or legal advice; reimbursement by health insurers is not guaranteed.
Guide, blog, and informational content on VEHI is for general orientation only and does not constitute legal, tax, financial, medical, or driving instructor advice.
10. Liability
VEHI is liable without limitation in cases of intent, gross negligence, and personal injury, bodily harm, or health violations.
In cases of simple negligence, VEHI is liable only for breaches of essential contractual obligations and limits liability to the foreseeable, typical contractual damages.
VEHI is not liable for services, offers, consultations, or contract fulfillments of partners.
11. Termination and Deletion of User Account
Users can delete their account at any time or request deletion.
Legal retention obligations and legitimate documentation interests remain unaffected.
12. Changes to the Terms and Conditions
VEHI may amend these Terms and Conditions if there is a legitimate reason for doing so. Users will be informed of significant changes.
13. Final Provisions
German law applies. Mandatory consumer protection regulations remain unaffected.
General Terms and Conditions for Partners
1. Provider and Scope
These partner GTC apply to companies, freelancers, and other providers that use VEHI as a partner.
The provider is:
VEHI Digital UG (limited liability) Am Pichelssee 58 13595 Berlin E-Mail: info@vehi.de
2. Role of VEHI
VEHI provides partners with a platform through which they can publish offers, receive user inquiries, and generate reach.
VEHI facilitates contacts and interactions between users and partners.
VEHI is not a contractual party to the contract between users and partners.
The partner is solely responsible for:
their offers,
prices and conditions,
consulting and communication,
contract conclusion with users,
fulfillment of legal obligations,
data protection regarding the further processing of transmitted user data.
3. Partner Account
A partner account is required to use the partner functions.
The partner is obliged to provide complete and accurate information and to keep it up to date.
VEHI may refuse the activation of a partner or make it contingent on proof.
4. Advertisements and Offers
Partners may publish advertisements and offers or provide them via import/API.
The partner guarantees that their content:
is correct and up-to-date,
does not violate third-party rights,
does not contain misleading statements,
fulfills all legal information obligations,
only contains services that the partner is legally allowed to offer.
VEHI may review, edit, deactivate, or delete advertisements if there are substantial reasons.
5. Compensation Models
Partners may use fee-based platform services. Compensation may consist, in particular, of a monthly platform fee and a performance model.
The partner chooses, unless otherwise individually agreed, exactly one of the following performance models:
Click model (CPC)
Lead model (CPL)
The Click model and the Lead model exclude each other.
In the Click model, qualified clicks are billed. In this model, lead forms are generally not offered to the partner, and no sale commissions are billed.
In the Lead model, confirmed leads are billed. In this model, billable clicks are generally not accounted for. A sale component may be additionally agreed.
A monthly platform fee or a subscription may be agreed upon regardless of the chosen performance model.
5a. Partner Types: Direct, Affiliate, and Link Partners
VEHI distinguishes between different partner types. Direct partners use the platform with a lead form (CPL) or external forwarding (CPC). Affiliate partners provide offers that are forwarded via external affiliate links (e.g. network tracking links). Link partners provide offers that are forwarded via external website links.
For affiliate and link partner offers, VEHI does not charge CPC fees under the direct CPC model. External offers are subject to the conditions of the respective provider. The partner is responsible for external landing pages, prices, and availability.
6. Leads / User Inquiries
A lead occurs when a user makes an inquiry to a partner via VEHI or when any other contact defined as a lead is established.
The transmitted data may particularly include:
First name,
Last name,
Email address,
Inquiry content,
Requested offer,
Time of inquiry.
The partner may only use this data for processing the inquiry, contacting the user, creating offers, and executing a possible contract with the user.
7. Lead Cycle and Bundling
A lead may be subject to a lead cycle. The default period is 30 days from the first occurrence of the lead, unless a different period is agreed upon in the partner agreement, tariff, or price plan.
If the same logged-in user makes several inquiries to the same partner or related offers within this period, these inquiries can be bundled into one lead. In this case, no new billable lead will be created; instead, the subsequent inquiry will be assigned to the existing lead.
A subsequent inquiry related to the same advertisement within the same lead cycle may be blocked to avoid duplicate contact inquiries and multiple billing.
Inquiries without a logged-in user account may not always be securely bundled. In this case, each inquiry can be processed as its own lead.
The technical and professional assignment by VEHI is decisive.
8. Lead Validation
The partner can check leads within a validation period and mark them as valid or invalid.
The standard period is 30 days from the first occurrence of the lead, unless a different period is agreed upon in the partner agreement, tariff, or price plan.
Additional inquiries within the same lead cycle do not extend the validation period.
Possible statuses are in particular:
under review,
valid,
invalid.
A lead may be invalid, for example, if:
contact details are obviously incorrect,
the user is unreachable,
it involves spam or abuse,
the inquiry is clearly not serious,
the lead is duplicate or has already been billed.
Invalid leads will not be billed as long as the invalidity is comprehensible and reported in a timely manner.
If Auto-Confirm is activated for the partner, a lead will automatically be considered confirmed after the validation period expires if the partner has not timely and understandably marked it as invalid.
The Auto-Confirm function is activated by default unless otherwise regulated in the partner agreement, tariff, or price plan.
9. Lead Billing
Lead fees only arise in the Lead model.
A confirmed lead is generally billed once per lead cycle. Additional inquiries assigned to the same lead cycle do not trigger an additional lead fee unless otherwise agreed.
Lead billing occurs upon manual confirmation by the partner or upon automatic confirmation after the validation period expires.
Invalid leads or leads rejected in a timely manner will not be billed.
For existing leads, the billing parameters valid at the time of lead creation apply. Subsequent changes to tariffs, deadlines, prices, or settings generally apply only to future leads unless expressly agreed otherwise.
10. Click Billing
Fee-eligible clicks only occur in the Click model (CPC) for direct partners with an external contact channel (website/redirection) when a user arrives at the partner website through a paid external redirection – particularly via "To the offer" or a map-based outbound link – and the click is technically validated and recorded in the billing ledger.
Clicks can only be eligible for compensation in the Click model if this is agreed upon in the respective partner agreement, tariff, or price plan. Affiliate and link partner redirections as well as internal platform navigation are exempt from VEHI CPC billing.
Non-billable items include in particular:
Views of the VEHI details page ("To the display"), pure advertisement impressions, and internal platform navigation,
Opening the contact form or submitting inquiries/leads,
Affiliate and link partner redirects,
obviously automated clicks,
abusive clicks,
technical test clicks from VEHI,
duplicate recorded clicks, as far as they are deduplicated according to VEHI rules.
VEHI may deduplicate clicks to avoid multiple billings, especially according to advertisement, period, technical features, and calendar day.
The click billing generally takes place at the beginning of the month for the previous month, unless otherwise agreed.
11. Sale Billing
A sale component can only be agreed in the Lead model.
A sale occurs when a user referred by VEHI concludes a contract with the partner or performs any other defined closing action.
Sales are only billed if:
the underlying lead has been confirmed,
the sale can be clearly assigned to the lead,
the sale occurs within the agreed attribution period,
the sale has not been canceled,
and sale billing is activated in the respective partner agreement, tariff, or price plan.
The standard attribution period is 60 days from lead creation unless a different period is agreed upon in the partner agreement, tariff, or price plan.
Per lead, generally only one sale can be billed unless otherwise agreed.
The partner is obliged to report sales relevant for billing correctly and completely as far as it is agreed for their compensation model.
12. Subscription Billing
Partners may book paid subscriptions or ongoing platform services.
Billing occurs according to the agreed tariff, price plan, or contract.
Subscriptions may particularly apply to partner access, advertisement packages, locations, categories, or additional functions.
Subscription fees are owed independently of clicks, leads, and sales unless otherwise agreed.
Subscription billing occurs monthly for the respective billing period, unless otherwise agreed.
13. Prices and Price Plans
The specific prices for clicks, leads, sales, and subscriptions are stipulated in:
the agreed partner contract,
the active price plan,
individual arrangements,
or the conditions displayed in the partner area.
VEHI may change price plans. Changes do not apply retroactively to already incurred billing items.
Concerning billing-relevant events, the parameters stored at the time of occurrence may be decisive, especially price, model, validation period, Auto-Confirm setting, and attribution period.
14. Payment Processing via Stripe
Payment processing is carried out via Stripe.
The partner is obliged to provide valid payment and billing data.
VEHI may collect due amounts via Stripe or bill via Stripe.
In case of failed payments, VEHI may restrict partner access, pause advertisements, or withhold further services.
15. Billing Data and Evidence
VEHI records billing-relevant interactions, particularly:
Clicks,
Leads,
Sales,
Subscription periods,
Times,
Assigned advertisements,
Partner assignment,
Technical identifiers to prevent abuse,
Validation and billing status.
The data recorded in VEHI serves as the basis for billing unless the partner raises understandable objections.
16. Objections to Billing
Objections to billing must be made in text form within a reasonable period, but no later than 14 days after the billing has been provided.
Undisputed amounts remain due.
VEHI provides partners with an overview of fee-eligible clicks recorded for a billing period.
Complaints about recorded clicks must be raised in text form and with a comprehensible justification within 14 days after the provision of the billing overview. VEHI will examine the complaint considering technical protocols, abuse indicators, and the agreed billing logic. Unjustified, duplicate, obviously abusive, or technically incorrectly recorded clicks may be corrected.
17. Prohibition of Manipulation
The partner is prohibited from any manipulation of the platform, tracking, or billing.
In particular, the following are not permitted:
artificially generated clicks,
fabricated leads,
multiple inquiries by their own employees or agents,
circumvention of tracking,
technical interventions in redirection or tracking mechanisms,
false validation of leads,
intentionally incomplete or incorrect reporting of sales.
In case of violations, VEHI may suspend advertisements, correct billing, terminate access, and claim damages.
18. Data Protection Obligations of the Partner
The partner is an independent data controller within the meaning of the GDPR for the further processing of the user data transmitted to them.
The partner undertakes to:
use user data only for processing the inquiry,
implement appropriate technical and organizational measures,
fulfill legal information obligations,
not disclose data unlawfully to third parties,
delete data as soon as they are no longer required,
not send unlawful advertising without a legal basis.
19. Communication with Users
The partner may only contact users in connection with their inquiry.
Advertising contact is only permitted if there is a separate legal basis for it.
20. Rights to Content
The partner grants VEHI the simple, spatially and temporally limited right for the duration of the contract to display, process technically, optimize, and use transmitted content, images, logos, texts, and offer data on the platform for the promotion of the offers within the platform.
21. Indemnification
The partner indemnifies VEHI from claims by third parties that arise from illegal, incorrect, or misleading partner content, unlawful data processing, or violations of these GTC.
22. Term and Termination
The partner contract runs for an indefinite period unless otherwise agreed.
Both parties may terminate the contract after the agreed periods.
The right to extraordinary termination for good cause remains unaffected.
23. Liability
VEHI is fully liable for intent, gross negligence, and for violations of life, body, or health.
Otherwise, VEHI is liable for simple negligence only for breaches of essential contractual obligations and limited to the foreseeable, typical contractual damage.
VEHI is not liable for missed contract conclusions, revenues, or economic expectations of the partner.
24. Changes to the Partner GTC
VEHI may change these partner GTC with effect for the future as long as a substantive reason exists.
Partners will be informed of significant changes.
25. Final Provisions
German law applies.
The place of jurisdiction is, as far as legally permissible, Berlin.